AI-native CRM for small businesses
PureTech Solutions builds software for small businesses in India. It replies to new enquiries on WhatsApp and phone in minutes, keeps your leads on one simple board, and hands over to your team when it matters.
AI assistant01
On WhatsApp and phoneIt replies where your customers already reach you.
Languages02
Hindi, English or a mixReplies in the way your customer writes.
Hand-over03
A person, any timeTake over a conversation whenever you want.
How it works
Nobody should wait for an answer
Three steps, from the first message to a conversation with your team.
- A customer writesThrough your WhatsApp number or an enquiry form.
- They get a reply at onceWith the details you have shared about your business.
- You pick it upWhen they are ready to talk to a person, you see the whole conversation.
What we build
Tools for businesses that get customers by message and call
Such as real estate, clinics, coaching and local services.
A quick first reply
Reply in minutes
- Answers new WhatsApp enquiries
- Uses the facts you give it
- Hindi, English or a mix
Every lead in one place
One simple board
- See who is new and who is waiting
- Every conversation in one inbox
- Nothing gets lost in a chat list
A person steps in
Hand over with context
- Your team sees the whole conversation
- The assistant steps back
- Take over or pause at any time
How we use AI
Plainly, so you know what happens to your customers' messages
We use AI to help you reply. You stay in charge of the conversation.
- Our software uses AI to draft and send replies to your customers' messages. It answers from the facts about your business that you give it, such as prices, timings and location.
- If it does not know, or a customer needs a person, it hands the conversation to your team and stops replying.
- You can see every conversation, take over at any time, and pause the assistant on any conversation.
- To do this, messages pass through the WhatsApp Business Platform and AI services that write the replies. We do not sell customer messages or use them to advertise.
Talk to us
We are a small team in Bengaluru. Write to us and we will reply.